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IT Support Engineer
Full Time
Opérationnel
Your job
As a (junior) IT support engineer your primary responsibility is to manage our IT applications, our office IT and interfacing to our external partners.
The ideal candidate will be a tech-savvy individual with good communication skills, ready to handle a broad variety of IT tasks and assist our IT manager in daily operations and improvements.
This position offers a great opportunity to grow in a fast-paced environment.
Responsibilities:
- Act as the initial point of contact for IT-related queries
- Provide prompt assistance in diagnosing and resolving IT issues
- Manage accounts and access for employees and external partners
- Troubleshoot issues between internal- and external systems
- Collaborate on IT projects, such as the rollout of new applications and functionalities
- Support the implementation of cybersecurity measures
Overview
Overview
A dynamic working environment where you have every opportunity for personal development.
In addition to the opportunity to contribute to a great growth story, we offer you an interesting salary package.
Contract of indefinite duration, an employment contract of 38 hours per week, flexibility in remuneration package including a bonus scheme and thirteenth month, mobility budget and bonus system.
Contract of indefinite duration, an employment contract of 38 hours per week, flexibility in remuneration package including a bonus scheme and thirteenth month, mobility budget and bonus system.
- Fluent in French and English with good written and oral communication skills
- Quick learner, comfortable with modern tools
- Pleasant and patient communicator
- Computer science-oriented education or technical background
- Positive, problem-solving attitude
- Taking pro-active responsibility/ownership
Specific knowledge which is a benefit:
- SQL (Postgresql)
- Log analysis (Graylog)
- Monday
- GO Appeee
- Zendesk
- Power BI
- Teams / Sharepoint
- QGIS
Unifiber strives to deploy a Homes Passed network in municipalities in Wallonia, varying from 4.000 to 60.000 Homes Passed (living units) per municipality. The Operations team is responsible for the day-to-day activities and processes of the business. Its main role is to ensure that the company’s operations are running efficiently and effectively, and that the business is meeting its goals and objectives.
